ActivClient update Installation Problems? ActivClient 6. ActivIdentity no longer provides support or hotfixes after 31 July.
The ActivClient 6. Find more details about the issues this hotfix addresses in the technical description section of the Readme file associated with it. Please note that these hotfixes are cumulative and will also address all additional issues listed in their Readme file. ActivIdentity advises not to install hotfixes unless your system is directly experiencing issues addressed in the Readme file. Windows Live Essentials previously Windows Live Installer is a suite of freeware applications by Microsoft which aims to offer integrated and bundled e-mail, instant messaging, photo-sharing, blog publishing, security services and other … more info More Microsoft Silverlight 5.
Silverlight is essentially nothing more than Microsoft's vision of a cross-browser, cross-platform plug-in designed to be the source of rich online user experiences and to dislodge Flash from its current dominant position on the market. Descriptions containing activclient update for windows More UpdateStar Premium Edition UpdateStar 10 offers you a time-saving, one-stop information place for your software setup and makes your computer experience more secure and productive.
More Mozilla Firefox Coupon Search Plugin for Firefox, find some of the best discounts and deals around from the best retailers on the net. Coupons, discount codes and more. CouponMeUp have thousands of the best coupons from hundreds of online retailers. On the default Signature Method tab ensure the option "Sign using a certificate or smart card" is checked.
Click OK and test. You may see a blank screen with a Security Warning. Select the 'Enable Content' button. Now click on Fix ApproveIt! You select it and enter your PIN, it then states "you will be logged in shortly.
Basically, we have to wait for the next version to be released. The following is what Julie has done in all cases and fixed the problem quickly. If they are not there then you get the error and some funky language folders are created. I do not know why yet, why for some computers the strings are not being built off of what is indicated in the HKLM path but nonetheless all I did was export the key from a working machine, open it in notepad, replace all with the user name of the machine in error, and then import it to their computer.
Once complete the program runs fine. What worked for a few Soldier was to return it and get a different printer. They then had to restore their computers to an earlier time before the printer and Nuance software had been installed. Problem 11a: Receiving "Viewer : The system cannot find the file specified. Solution Right click your taskbar, select Task Manager, look for Lotus Forms, you will probably 2 of them running. Right click one of them and select End Task. Now try it again. It seems that when you click on "Click to Approve" and the Digital Signature Viewer pops up; after you hit the "Sign" button the "ApproveIt-Certificate Selection" window does not pop up, the application just hangs indefinitely and so one cannot digitally sign.
It has only affected a small percentage of those computers that received the Acrobat X push and was hard to replicate the issue. Problem Receive the following error message after installing Lotus Forms 4. This will prevent you from saving the form back to the server. Please contact your help desk. Solution Follow guidance here Problem Receive the following error windows when trying to open a form. It can repeat several times, Lotus Forms won't close.
Some people actually get Japanese characters. Double click the. Find and replace USER. Save the file, then right click select Rename and remove the. You can also go to Safari , Preferences, Security , and uncheck Block pop-up windows under the Web content section.
Problem 3: When trying to view a website using Safari, you may see the alert message: " Could not open the page. Too many redirects occurred trying to open website name. Information: This issue is typically caused by the website you're trying to view, not by Safari. Safari may be able to open the website at a later time, when the website's redirect problem has been corrected.
Occasionally, the issue might be caused by an interaction with Safari. The issue may also occur because redirect information has been retained beyond its useful life. Solution 3: In some cases, resetting Safari may allow you to regain access to a website. To do that, follow these steps: 1. Only check "Remove all cookies" and "Empty the Cache. Click Reset. If the issue persists, sending feedback to the affected website may help.
For DoD Enterprise Email users, please look here for specific support. Problem 1 : After installing ActivClient, Outlook users are unable to send email without selecting a certificate. You may also receive Invalid Certificate - Microsoft Outlook cannot sign or encrypt this message because there are no certificates which can be used to send from the e-mail address 'user mail.
Problem 3: After installing ActivClient and opening Outlook, Receive error message: "An extension file failed to initialize. Can't open the file: extend. You need to first be able to view hidden files here's how :.
Solution 3: Make sure Outlook is closed, rename extend. Solution Make sure you are not automatically downloading your email at your office to your local hard drive. When you do this it removes the email from the server, therefore you cannot see it via OWA.
It will NOT work with the 64 bit version, on a Mac, or any other web browser. You would have to select "Enable bit processes for Enhanced Protected Mode" to actually run in 64 bit mode. More information can be read here. You also need to have ActivClient installed on your computer. NOTE: You MUST be on the military unclassified network to access the certificate recovery websites, which means you cannot access the links from your home computer. Solution b: Follow the guide in solution 6 below.
You will need to logon to the server with your current CAC non email certificate this is what will authenticate you as you on a government computer on the. Using ActivClient will not cause this problem other than Solution 7 immediately above. Problem 9: Receive error message "You do not have a valid certificate to encrypt to the following recipients Solution 9: 1 Have recipient send you a digitally signed email.
Right click on their name in the from line and add them to your contacts. Click Save - Close. To send an encrypted email click on New - Mail Message. Create your message. Click To, and in the Select Names window drop-down list, click Contacts.
On the message toolbar, Click Options - Security Settings, and select Encrypt message contents and attachments check box. Click OK - Close. Click Send. Create a contact in your contacts list for them and add the certificate to it. Follow the steps above to send encrypted email. Problem Is there a way to adjust the size of the digital signature when signing in Word or using my CAC? We are able to digitally sign, but the signature is so large it won't fit within the borders of a standard size memo.
Solution Yes, follow this Word document. It is not compatible with the 64 bit version. Solution When composing a new email, click on the Options tab and you will see Encrypt and Sign. Problem Users are having long load times when receiving digitally signed or encrypted emails. Solution Follow this guide. Problem Receive message: "This message can't be decrypted.
Solution Make sure the email address that is listed on your CAC is also in your Exchange profile. Here's how: To change your email address on your CAC. Solution for Word: Follow this guide Solution for Excel: Follow this guide Solution Create a new profile on your computer and digitally sign the Word and Excel files from that profile Problem 15a: ApproveIt tab does not show up in Microsoft Word or Excel or Information: This is caused when the Exchange server is down, or having problems.
Check your network connection or modify your Address Book settings. Problem You are on one of the many RW. This e-mail address may not necessarily be listed on the user account.
This works decently well. In order for a user to send signed e-mail or receive encrypted e-mail, the e-mail address on their e-mail certificates must match either their primary network Simple Mail Transfer Protocol SMTP e-mail address or one of the proxy SMTP addresses for their e-mail account. Visual steps. Problem Y ou are using OWA , and do not like the conversation view Solution Hold your mouse over the root of your mailbox folder [Your name].
You 'may' need to click it. Only seems to work in Windows, not Macs. Problem Outlook issue on a Government computer: I can select the certificates to digitally sign emails but when I click ok to make the changes made stay. I get an error telling me to insert a card into the reader. The card is there, it can be used to access military websites it's just not recognized by Outlook. Solution Make sure your email address is correct on your CAC. Make sure the email address there is correct.
You can use Compatibility view by clicking the little 'torn paper' icon in the web address line. Problem Receiving following message in OWA when trying to open an encrypted email message: "This message can't be decrypted. If you have a smart card-based digital ID, insert the card and try to open the message again.
Solution When the message appears, remove your CAC from the reader, reinsert it, select another email, and reselect the encrypted email. IE may ask again for your PIN and then it will decrypt the email so you can read it. With this release, ActivClient extends its support for the Windows 10 and Windows Server platforms to provide increased coverage of smart card usage scenarios. Windows Universal Apps can now also leverage ActivClient for smart card authentication. Enterprise customers can now leverage ActivClient for smart card-based authentication, signature and encryption with the latest Microsoft Office versions.
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